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This section explains how to handle signup, login, and password recovery for your BerryDesk account.

Signup

  1. Click the button in the invitation email
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  1. Set password
    1. Password needs to have:
      1. 1 lowercase letter
      2. 1 uppercase letter
      3. 1 number
      4. 1 symbol
      5. 8+ characters
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  1. You are in!
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Login

  1. Go to desk.chainberry.com/login
  1. Enter email/password
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  1. You are in!
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Forgotten Password

  1. Go to desk.chainberry.com/forgotten-password
  1. Enter email
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  1. Click the button in the Reset Password email
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  1. Set a new password
    1. Password needs to have:
      1. 1 lowercase letter
      2. 1 uppercase letter
      3. 1 number
      4. 1 symbol
      5. 8+ characters
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  1. You are in!
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Errors

  1. IP not whitelisted
Access to BerryDesk is not allowed from your current IP address. Please contact your internal tech team or reach out to ChainBerry support at support@chainberry.com
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